Privacy Policy

Glow & Grace Salon ("we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use our website and book appointments, how we use it, and the choices you have.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information we need to run our services:

• Account information: your name, email address and profile photo, received when you sign in with your Google account.
• Contact details: your phone number and any other details you add to your profile.
• Appointment details: the service, date and time you book, and any notes you give us.
• Technical information: basic data such as browser type and device, used to keep the website working and secure.

2. How We Use Your Information

• To provide our services: to create your account, take and manage your bookings, and serve you at your appointment.
• To communicate with you: to confirm, remind you about, or change your appointments, and to answer your questions.
• To improve our website: to understand how it is used and make it better.
• To meet legal duties: where the law requires us to keep or share certain records.

3. Sharing Your Information

We do not sell your personal information. We share it only in these cases:

• Service providers: trusted companies that help us run the website, such as hosting, sign-in and messaging providers. They may use your data only to provide their service to us.
• Legal reasons: when required by law, or to protect our rights, customers or the public.

4. How Long We Keep Your Information

We keep your information for as long as your account is active or as needed to provide our services, resolve disputes and meet legal requirements. After that, we delete it or make it anonymous.

5. How We Protect Your Information

We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You can:

• View and update your name and phone number from your profile at any time.
• Ask for a copy of the personal information we hold about you.
• Ask us to correct or delete your information, subject to any records we must legally keep.

To make a request, contact us using the details below.

7. Cookies and Sign-in

We use cookies and similar technologies that are needed to keep you signed in and the website working properly. You can control cookies in your browser settings, but some features may stop working if you block them.

8. Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has given us their information, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and continued use of the website means you accept the updated policy.

Contact Us

If you have any questions, concerns or requests about this page, please get in touch with Glow & Grace Salon.

• Email: glowgrace@example.com
• Phone: +919588303614